Never let camera downtime blind your property. Get structured preventative maintenance, hard disk health audits, standby loaner hardware, and guaranteed on-site breakdown SLA.
A CCTV Annual Maintenance Contract (AMC) from Tech Defence Solutions protects your cameras from silent failure with scheduled preventive audits and emergency on-site breakdown support across Kanchipuram, Sriperumbudur, and Walajabad. Packages start at Special Discount ₹1,500/year (Regular ₹5,000) for Home Shield (2–4 cameras, 48-hr SLA, ₹200 penalty credit), Special Discount ₹3,000/year (Regular ₹10,000) for Business Shield (4–8 cameras, 24-hr SLA, standby loaners, ₹500 penalty credit), and Enterprise VIP starts from ₹6,000/year (Regular ₹20,000+) with 24-hr priority SLA.
Over 70% of security camera systems suffer from silent failures. Shopkeepers and homeowners usually discover their cameras were offline or their hard drive stopped recording months ago only after an incident or theft has already occurred. Dust accumulation clouds outdoor lenses, spiders build webs across infrared sensors, power fluctuations weaken 12V SMPS transformers, and hard drives experience bad sectors without warning.
With an active Tech Defence Solutions AMC, our certified technicians execute regular preventative tune-ups, audit your storage loops, and ensure your system is 100% operational 24/7/365.
Transparent pricing with zero hidden costs. Select the plan that fits your property scale:
Zero Excuses. Priority Dispatch for Every AMC Client.
When your CCTV system malfunctions, every passing hour puts your cash counter, inventory, or home at risk. We commit in writing: If a certified TDS technician does not attend your premises within the committed SLA timeframe (48 Hours for Home Shield, 24 Hours for Business Shield & Enterprise VIP), your breakdown service visit is 100% FREE, and you receive an immediate account credit (₹200 for Home Shield, ₹500 for Business Shield & Enterprise VIP) towards your next renewal.
Many shopkeepers and homeowners in Kanchipuram were abandoned by freelancers or installers who vanished or charge exorbitant fees just to inspect a loose wire. You don't need to replace your entire camera setup!
With our Kanchipuram Orphan CCTV Rescue Pass, TDS inspects your existing CP Plus, Hikvision, Dahua, or UNV setup, resolves existing errors, replaces faulty power pins, and enrolls your cameras into ongoing maintenance from just ₹1,500/year with guaranteed response.
Claim CCTV Rescue Pass on WhatsApp →Every scheduled maintenance visit follows our documented 5-step checklist so nothing is left to chance:
Microfiber wipe with isopropyl spray to eliminate haze, spiderwebs, dust, and water streaks for crystal-clear night vision.
Inspection of outdoor IP65 PVC boxes, rubber grommet moisture seals, and silica gel moisture recharge.
Digital multimeter test of 12V output. Identifies weakening transformers before they burn out or cause camera flickering.
DVR login to check Western Digital Purple HDD bad sectors, verify recording loop active, and synchronize time clocks.
Affixing inspection seal directly on the DVR with service date, next scheduled date, and VIP helpline +91 88256 74741.
Compare the complete scope of each maintenance plan side-by-side:
| Features & Deliverables | Home Shield | Business Shield | Enterprise VIP |
|---|---|---|---|
| Annual Pricing |
₹1,500 / yr
(Regular ₹5,000)
|
₹3000 / yr
(Regular ₹10000)
|
starts from ₹6,000 / yr
(Regular ₹20000+)
|
| Preventive Visits / Year | 2 Scheduled Visits | 4 Quarterly Visits | 6 Bi-Monthly Visits |
| Emergency Breakdown SLA | 48 Hours | 24 Hours | 24 Hours Priority |
| Standby Loaner Hardware | no | Included | Included |
| Remote Router/Mobile Reconnects | Unlimited | Unlimited | Unlimited |
| Evidence Video Extraction | 1 Incident / yr | Unlimited | Unlimited Priority |
| Passive Parts (SMPS/Connectors) | Discounted Actuals | Discounted Actuals | Comprehensive Option |
| SLA Guarantee Penalty Credit | ₹200 Credit | ₹500 Credit | ₹500 Credit |
Tech Defence Solutions offers 3 transparent AMC tiers: Home Shield for independent houses is discounted to ₹1,500/year (regular price ₹5,000 for 2–4 cameras with 48-hour SLA and ₹200 penalty credit); Business Shield for retail shops and offices is ₹3,000/year (regular price ₹10,000 for 4–8 cameras with 24-hour SLA, standby loaners, and ₹500 penalty credit); and Enterprise VIP starts from ₹6,000/year (regular price ₹20,000+) with 24-hour priority SLA.
Home Shield clients receive a guaranteed 48-hour on-site SLA with a ₹200 penalty credit if delayed. Business Shield clients receive guaranteed 24-hour on-site SLA with a ₹500 penalty credit and free standby loaner hardware so their cash counter is never left blind. Enterprise VIP clients receive 24-hour priority dispatch with a ₹500 penalty credit.
Yes! Under our Orphan CCTV Rescue Program, we service and maintain existing CP Plus, Hikvision, Dahua, or UNV systems where the original installer has stopped responding. We run an initial diagnostic audit, fix any broken lines or connectors, and enroll your setup in our maintenance roster.
Under our Business Shield and Enterprise VIP contracts, standby loaner hardware is included so we install free temporary equipment while your units are repaired, ensuring your premises is never left blind.
Covered items include all scheduled preventive inspections, camera cleaning, SMPS testing, HDD diagnostics, unlimited remote phone reconnections, and free labor on breakdown callouts. Exclusions are physical vandalism, flood/lightning damage, rodent cable chewing, and out-of-warranty hardware replacement (billed at wholesale cost).
Start with our Home Shield at ₹1,500/yr (regular ₹5,000) or Business Shield at ₹3,000/yr (regular ₹10,000). We perform a free initial health audit on your existing setup.
Call +91 88256 74741 WhatsApp AMC Team